Ontario Fire Swim Training

Cancellation Policy

Booking and Registration • All Swimming Lessons and Aquatic Leadership courses must be booked through the website and through our scheduling system. • Payment is required at the time of booking to secure your spot. • Bookings are confirmed once payment and registration forms are received. • All participants must complete registration forms before attending lessons or leadership programs. • Fees are non-transferable between participants or programs. Attendance & Punctuality • Participants are expected to arrive on time; Late arrivals may not be admitted or may receive a reduced class length. • Missed sessions without prior notice are considered no-shows and are non-refundable. • Consistent attendance is required for certification programs (e.g., Bronze Medallion, Bronze Cross). Waitlist Policy • When a program or class is full, participants may join the waitlist at no cost. • Waitlist spots are offered in order of registration. • Waitlisted participants will be contacted in order of registration if a spot becomes available. • Payment is required immediately upon acceptance from the waitlist to confirm the spot. • Waitlist priority cannot be transferred to another program or participant. Cancellation & Refund Policy • Cancellations made 72 hours or more before the scheduled session will receive a full credit toward future lessons. • Cancellations made less than 72 hours before the session are non-refundable. • Failure to attend without notice will be treated as a cancellation with no refund or credit. • Exceptions may be considered for medical emergencies with documentation. • If Tactical Aquatics cancels a session, participants will be offered a rescheduled date or a full credit. Safety & Conduct • All participants must follow pool rules, instructions, and safety protocols. • Disruptive or unsafe behavior may result in removal from the program without refund. • Parents/guardians of minors must remain on-site unless otherwise approved. Health Disclosure • Participants must disclose any medical conditions, allergies, or restrictions that may affect participation. • Tactical Aquatics reserves the right to request medical clearance before participation. Media & Privacy • Photos/videos may be taken for program promotion with participant consent. • Personal information is collected solely for registration and safety purposes and will not be shared. Certification & Progression • Leadership certifications require full attendance, successful comple

Contact Details

• 3359 Mississauga Rd, Mississauga, ON L5L 1C6, Canada

  4168335051

  info@tacticalaquatics.ca